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About
Scoot is the low-cost carrier of Singapore which is owned by Singapore Airlines launched in 2012. Tigerair was merged with Scoot retaining the 'Scoot' brand. The airline has a fleet size of 48 covering over 60 destinations including 5 destinations: Harbin, Kuantan, Palembang and Honolulu. Scoot recently announced the launch of flights to Berlin.
Alliance
Value Alliance is the first pan-regional low-cost carriers alliance which was formed in May 2016. The alliance is the fourth largest airline alliance in terms of passengers, flights, destinations, combined fleet and members. Scoot allows customers to book flights with all 8 member carriers through each partner website and they collectively serve over 160 destinations, primarily in the Asia-Pacific region.
Awards
Scoot has been nominated as
Asia's Leading Low-Cost Airline 2019
Asia's Leading Low-Cost Airline 2018
Asia's Leading Low-Cost Airline 2017
Class of Travel
Scoot provides three classes configuration;
ScootBiz - ScootBiz full leather seats are equipped with fully adjustable headsets and comfortable legrests. The seats also recline which allows the passenger to travel in comfort.
Economy - Scoot provides economy class passengers with more legroom and recliner seats with in-flight entertainment access.
Scoot-In-Silence - Scoot allows passengers to choose seats in a small cabin with a few rows of seats behind the ScootBiz cabin. It is branded as the quiet zone which is sold only to travellers above 13 years of age. The seats are slightly costly than the main cabin but allow passengers to relax in peace.
Baggage allowance
Economy class passengers are allowed 10 kg for carry-on and 20 kgs for checked-in luggage.
ScootBiz passengers are allowed 15kgs for carry-on and 30 kgs for checked-in luggage.
Please read more information on baggage allowance here.
Frequent Flyer Programme
KrisFlyer allows members can earn miles with the Singapore Airlines group of airlines. Miles can be redeemed for flight tickets, upgrades and lounge access.
In-flight Services
Scoot has exclusive insider deals which can be easily accessed by syncing the KrisFlyer account. Scoot Insider provides a 15% welcome voucher, birthday discounts, exclusive insider-only promotions. Scoot's dining menu can be accessed here. Onboard wifi allows passengers to pay only for the fixed data plan of use and not for running data or time consumed. All seats on Scoot has equipped with a TV, passengers can now access the magic on their own laptop, tablet or mobile phone with the ScooTV. To know more about Scoot they publish an inflight magazine called Scoot Get Outta Here. This will contain details such as new destinations, the various seat pitches in the various classes or areas where you can choose to sit on board. As Scoot’s parent company is Singapore Airlines the carrier now allows you to accumulate Singapore Airlines Krisflyer miles. So go on escape the ordinary and Scoot out of Singapore on a Boeing Dreamliner to your next holiday destination.
Check-in
Domestic Flights - Passengers can check-in online 72 hrs to 1 hr prior to the scheduled departure time.
International Flights - Passengers can check-in online 72 hrs to 1 hr prior to the scheduled departure time.
Onboard Support
Scoot provides assistance for passengers with special needs. Wheelchairs, airport assistance during check in are provided by on ground staff. Passengers can choose a service that best suits their need. Expectant mothers and parents of unaccompanied children can read rules and regulations here.
Refund & Cancellation
Passengers can cancel their booking either through Scoot sales’ offices or website. All cancellations are subject to a cancellation fee.
Address:
4 Airline Road Changi Airport Singapore 819825
Singapore +65 3138 4047
Saudi Arabia 800 850 0142
United Kingdom 0808 196 8089
South Korea +82 220 236 466
Philippines +632 8271 3965
Malaysia +603 4065 2121
Indonesia +62 21 5099 6882
Greece 008 0012 7333
China 4000 280 219
Australia +61 2 9061 7088
India 000 800 050 2012
Japan 012 076 4034
Website:
www.flyscoot.com