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About
Pakistan international airline is the national carriers airline of Pakistan which was founded as Orient Airways initially based in Calcutta, India. After the formation of the newly independent state of Pakistan in 1947, the operations shifted to Karachi's Jinnah International Airport which now serves as the main hub. Pakistan International airline was the first non-Communist Airline to fly to China and the second Asian airline to acquire the jet craft. With a fleet size of 32, the airline is Pakistan's largest in connecting over 18 domestic destinations and 25 international destinations Across Asia, Europe, the Middle East and North America. The airline also owns the famous, The Roosevelt Hotel in New York City and the Sofitel Paris Scribe Hotel in Paris.

History
Pakistan international airlines came into existence following the end of the British Raj and the partition of India, which led the country's founder Muhammad Ali Jinnah the need for Flag carrier for the prospective country of Pakistan. On August 14, 1947, Pakistan gained independence and started with operations for the new country. It was the first and only Muslim owned airline in the British Raj. With initial operations between West and East Pakistan. Jeddah Is the main focus city for the elderly and has successfully completed 76 years of operating to destinations from Islamabad, Karachi, Lahore, Peshawar, Faisalabad, Multan and Sialkot.

Class of Travel
Pakistan international airlines offers two classes of travel.
Executive Economy Class - The economy class allow passengers to relax with personal entertainment screens And wide legroom and wide legroom.And wide leg room. The seats have been redesigned for luxury and comfort travel. Executive Economy class offers vacant middle seat for comfort and privacy.
Economy Class - The economy cabin class offers guest budget flights along with state of the art facilities such as in-flight entertainment, Internet and fine dining.

Baggage allowance
Pakistan International Airlines (PIA) provides a range of baggage services for Economy and Economy Executive Class Passengers. Your baggage allowance may vary depending on yourdestination, the fare purchased, and your travel class. PIA employs two main systems for determining baggage allowance:

1. Weight Concept: This system is based on the total weight of your luggage and is commonly used for most routes across the network.
2. Piece Concept: This system is based on the number of pieces of luggage allowed and is specifically used for flights to and from the Americas.
Under both concepts, your free baggage allowance will be influenced by your route, fare type, and travel class.

Weight Concept:
For Economy Class passengers, the free baggage allowance is typically 30 KG or below, which equals one piece. Above 30 KG, passengers are entitled to two pieces.

Hand Carry:

  • Economy Class: Passengers are allowed a maximum of 7 KG for hand carry, with dimensions not exceeding 38L, 22W, and 55H cm, totalling 115 cm on both domestic and international flights.
  • Executive Economy Class: Passengers may carry up to 12 KG as hand carry, consisting of one piece weighing 7 KG (with dimensions not exceeding 38L, 22W, and 55H cm, totalling 115 cm) and one small briefcase weighing 5 KG, on both domestic and international flights.

These allowances are designed to help passengers plan their luggage according to their chosen fare type and class, ensuring a seamless travel experience.

At PIA, we are committed to providing you with the best travel experience possible. If you have any questions or need further assistance regarding your baggage allowance, please don't hesitate to contact our customer service team. Your comfort and satisfaction are our top priorities.

For further details on Free Baggage Allowance, please visit https://www.piac.com.pk/booking- conditions.

Frequent Flyer Programme

Awards+ Plus is an exclusive frequent flyer program for PIA travelers. By taking a few flights a year with PIA or using our partners' services, you can accumulate Awards+ Plus miles and become eligible for various rewards, including free tickets, excess baggage, cabin upgrades, and more.

The program has three membership tiers: Emerald, Sapphire, and Diamond. Frequent flyers can upgrade to elite tier status, gaining additional benefits and privileges at each level. For more information, please visit the PIA website: https://piac.com.pk/loyalty-programs.

Check-in
International and domestic passengers can check-in online 24 hrs prior to the scheduled departure time.

Onboard Support
Pakistan International Airlines provides assistance for passengers with special needs. Wheelchairs, airport assistance during check in are provided by on ground staff. Passengers can choose a service that best suits their need. Expectant mothers and parents of unaccompanied children can read rules and regulations on Pakistan International Airlines website.

Refund & Cancellation
Passengers can cancel their booking either through Pakistan International Airlines sales’ offices or website. All cancellations are subject to a cancellation fee.

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Address:
PIA head office building,
Karachi Airport.
Karachi 75200.

Call Center:
Reservations and Inquiry
Pakistan: 111-786-786
International Dialing: +(92-21)-111-786-786
Website:
www.piac.com.pk